Effective Date: 1/1/2025

At Blade & Burnish, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website and services.

1. Information We Collect

We collect personal information to fulfill orders and improve your experience:

  • During Checkout:

    Name, Email address, Shipping and billing address, Phone number, Payment information (processed securely via Squarespace), Custom sign details (materials, designs, preferences)

  • Through the Inquiry Form:

    Name, Email address, Phone number (optional), Project details

2. How We Collect Information

We collect your information when you:

  • Place an order on our website

  • Submit an inquiry form

  • Contact us via email or social media

Payment processing is handled securely through Squarespace, and we use Google Analytics for website performance insights.

3. How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate about your order or inquiry

  • Provide customer support

  • Send occasional updates, discounts, or maintenance tips (opt-out anytime)

  • Improve our website and services using anonymous data

4. How We Store and Protect Your Information

We securely store your information through Squarespace’s platform, using industry-standard encryption and security measures. Payment information is encrypted and not stored directly by Blade & Burnish.

5. Sharing Your Information

We do not sell or rent your personal data. Your information may be shared with trusted third-party services (Squarespace, Google Analytics) for secure payments and website functionality.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, including:

  • Remembering your preferences

  • Understanding website usage via Google Analytics

  • Enhancing website performance

You can manage or disable cookies through your browser settings.

7. Marketing Communications

If you opt in, we may send you occasional emails with discounts or sign maintenance tips. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information upon request

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at contact@bladeandburnish.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a new Effective Date.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at: contact@bladeandburnish.com

Privacy Policy